Got questions? We’ve got answers. Learn more about our services, cleaning methods, and what to expect from Pineapple Carpet Cleaning.
Pineapple Carpet Cleaning proudly serves a wide area across Utah and Salt Lake County. Our service locations include American Fork, Lehi, Provo, Orem, Draper, Saratoga Springs, Highland, and more. If you're unsure whether we serve your city, give us a call—we’re always happy to confirm and schedule your service.
We aim to accommodate your schedule as quickly as possible. In many cases, we can offer next-day or even same-day appointments. The earlier you reach out, the better chance we have to lock in your preferred time. Our team will follow up quickly to confirm your booking and service details.
Most carpets dry within 4 to 6 hours after cleaning, depending on the type of carpet, humidity levels, and airflow in your home. To speed up the drying time, we recommend turning on ceiling fans, opening windows (weather permitting), or using your home's HVAC system to promote circulation.
Our Crunch-Free Guarantee means that your carpets will not feel hard, crusty, or sticky after we’re done. Many carpet cleaners leave behind residue that stiffens fibers—but not us. We ensure your carpet is soft, refreshed, and clean to the touch. We also back our work with a satisfaction promise—if stains or odors return, so do we.
Yes! In addition to carpets, we specialize in cleaning area rugs, mattresses, sofas, recliners, dining chairs, and other upholstered furniture. These items trap dust, allergens, and odors just like carpets do, and our deep cleaning methods help restore their freshness and extend their lifespan.
Absolutely. Pet stains and odors are among the most common issues we handle. Our deep treatment process targets stains at the source—breaking down the compounds that cause odor and discoloration. Whether it’s an accident from a puppy or years of pet traffic, we’re equipped to make your home smell and look clean again.
Yes. We value your time and want you to be prepared for our visit. Our technicians will text or call when they’re on their way to your home. You’ll know exactly when to expect us, and we’ll walk you through the process when we arrive so there are no surprises.
We’re happy to move light furniture like chairs, ottomans, or small tables as part of your service. However, we do ask that customers move larger or fragile items—such as beds, dressers, electronics, and glass furniture—before our arrival. If you need help preparing your space, just let us know in advance.
We recommend professional carpet cleaning every 6 to 12 months to maintain appearance, remove allergens, and extend the life of your flooring. Homes with pets, kids, or heavy foot traffic may benefit from more frequent cleanings—every 3 to 6 months is ideal in those cases.
Yes. Transparency is important to us. You’ll receive a quote before any work starts, and our technician will walk you through the pricing based on your specific needs. There are no hidden fees or upsells—just honest service at fair rates. If anything changes during the job, we’ll always get your approval first.
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